July 27, 2009

Underestimating the capacity of another human being without knowing that person

We as human beings enjoy the satisfaction of believing that we are superior to others. It is natural to feel that way, but we should not fail to realize that in reality we are not the best, smartest, or most successful. Sometimes we ignorantly start believing that we are the best and rest of the world is just plain stupid. In 2002 I traveled to UK for business, and during my time there I met the friend of one of my colleagues. During our conversation he recounted an interesting story about the obstacles he faced in becoming the successful businessman he is today.

In the past I established several businesses, ran them successfully, and sold them each with a good profit margin. However, a few years ago I purchased an existing business with several employees, and for some reason the employees failed to see my ability to own and run a business successfully. I don't know what got into their minds, but they began rejecting me. Even though they were aware of my strong background and experience, they teamed up against me and refused to cooperate. Were they wrong in judging me and underestimating my capabilities? Everyone deserves a chance and that's the only thing I asked for, but with my every effort, I failed to get their support. Is it fair to anyone or me? In the end, they all lost their jobs and stayed unemployed for long time. After losing everything I started a new business from scratch, and I am now successfully running the business with several employees and have once again proved my ability. What did I learn from this? If I underestimate someone, and if I am not willing to give them a chance to prove their ability, then it will be my loss. I have nothing against anyone and do not hold any grudges.

After hearing this I started thinking, could this happen to anyone or was he simply entertaining me with some fiction?

July 15, 2009

About Your Newsletter:

No matter how you name it: email advertising, email marketing campaign, newsletter, ezine. The medium is already worn out. Overused. Abused. This means you have to make extra efforts to make people get involved with whatever you do for making a living online. I don't want you to believe I'm one of the self made Internet gurus out there. No need to mention I'm not a real Internet guru either :). I'm just an ordinary Internet user, happy to share some routine experiences and thoughts about editing newsletters.

By all means, know your purpose!

Some newsletter editors think that, if last week I was interested in email marketing, the next week I could be interested in some songs they have just written down after being involved in a 'Release Your Creativity' - like seminar. I know you probably won't believe me, but it happened just this way. Ok, you online marketing fellow, I may want to hear about your songs, but don't make them a main topic. I know what I subscribed for, and when I don't find what I expected in the message body, I feel somehow deceived.

Think rather community than emailing list

The next paragraphs may seem not to have anything to do with editing newsletters. But instead of lying in your comfortable shell, headphones on your ears, beautiful posters in your eyesight, trying to produce more and more 'words that sell', what about a bit of real communication?

Have you ever been told 'it's all in the list'? Ever wondered what they mean by that?

The reason you edit your newsletter is (probably & primarily) because you want to sell something. Try to forget sales for a moment. You are online to give somebody something that he or she could use. You gather in a list persons that have something in common (including yourself). Maybe they like cars. Or coffee. Or sleeping late. Let them share that with you. The first step is to encourage feedback. You can create a discussion list and a forum. I know what usually happens. You create a discussion group, post a topic and wait for opinions to poor in. This may never happen. It takes time to create a strong community. Many people might subscribe to the list just for reading other opinions, and never post a message. This shouldn't bother you. They are a step closer to you than usual newsletter subscribers.

Remember that in a community, your promotional messages are beeing red as (hopefully) friendly advice. However, they are not beeing perceived as agressive email ads. A community is about trust and transparency. Allowing competitors to post messages (as long as they are respecting the netiquette) makes you more credible. Moreover, you can be the first person in the list to post links towards other competitors' websites. All you need to do is always insist on your USP (unique selling proposition). You'll always offer something that no other competitor will. If you don't, you'll soon be out of business anyway, so why bother with email marketing?

Whatever you do, your customers & prospects will appreciate the sincerity in the first place.

Become a member yourself in other communities. Have you thought about starting with your best competitors? If they kick you out, remember to post a thank you message on your own list (no kidding). Publishing in targeted discussion lists is a powerful way to reach thousands of prospects. And they're already 'filtered'. Now you are treating your subscribers like real persons, that have preferential needs. Now you can get back to thinking about sales. This is not just about how others behave on the web. You have to respect some rules too. When you place a link, don't mislead. When you choose a subject line, don't lie. When you splash a half page title, make sure it relates to the content of the message.

Finally, some editing tips:

* Don't take me as an example and use short phrases.
* Use lists.
* When you start editing a newsletter, you become a public person. That's like a public speaker. Don't be afraid to speak for yourself. Let people know who is talking.
* Use a friendly, but non-aggressive & friendly approach.
* When sending personalized messages, make sure that the names are being spelled correctly.
* Ring the bell! Arouse interest by using questions. Start with a controversial subject. Use incendiary or celebrity statements on the topic you want to approach. Create a doubt.
* Stay away from cliches like 'we are the best', 'we doubled our sales last month' and so on. How well you've been doing lately is probably more interesting for yourself than your subscribers.
* Quote authorized opinions.
* Get celebs in your business field to write an article now and then for your ezine. Ask for interviews, get statements and figures. These are some very objective inputs that you can use.
* Always include your incentives and current sales in the newsletter. Some subscribers may not visit the website for several weeks.
* Provide tips, especially about bargains: books, seminars. Don't let the fact that they are offered by competitors stop you. Prove competition really works for you. Well this doesn't mean you need to be laudative for no reason.
* Don't forget to sign your articles. Say who you are and post a contact link. This is the beauty of email. You can send to anyone and receive from anywhere, in a moment.

About the Author: Iulia Pascanu writes for http://www.emailmarketingsoftware.org/ where you can find more information about Email Marketing Software.